Teleconsultation is a remote medical consultation service established in April 2021 to reduce clinic visit frequency. It is primarily designed for blood pressure and blood sugar monitoring, continuation of care, and treatment follow-ups for existing medical conditions.
Talk to our healthcare providers today if you wish to be enrolled in our teleconsultation service.
Questions & Answers
Q1: What is teleconsultation?
Teleconsultation is a healthcare service that allows patients to consult their doctors remotely using video and audio over the internet.
Q4: Who is eligible for teleconsultation?
It is suitable for chronic condition follow-ups (Diabetes, Hypertension, Cholesterol). Emergencies, acute symptoms, or complex physical exams still require an in-person visit.
Q6: What is the cost of teleconsultation?
RM30 for paying patients, RM100 for foreigners. It is FREE for government servants, dependents, or pensioners.
Q10: How do I schedule a teleconsultation appointment?
First-time users must visit the hospital in person to provide written consent. Subsequent appointments can be done via teleconsultation, provided you have been seen in person at least once every 12 months.
Q14: What are the operating hours?
Tuesday to Thursday only, from 09:00 AM to 12:30 PM.
Single Sign On (Self Check-in)Watch video here or scan:
What is Telehealth in UMMC?Watch video here or scan:
