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Appointment-based Clinic

RUKA Appointment Based Clinic is a new system implemented in the year 2022 with the objectives to provide convenience to the patients while preventing overcrowding during the pandemic of Covid-19. This system was planned together by the RUKA Clinic Team and UMCH Technology Sdn Bhd.

The system allows the patients to book their walk-in appointment prior to their visit to RUKA. The patients can make an appointment using either the WeHealth application (available on Android OS) or the website www.umchtech.com.

The benefit of the system is that the patients’ visits to RUKA can be planned and staggered using the appointment time slot, to prevent crowding at the registration and waiting area. In addition, by booking an appointment, patients may avoid unnecessary visits to the hospital and being turned away should the clinic be closed.

Nevertheless, to provide holistic and quality care to the patients equally, emergency and urgent cases that present to the clinic will bypass the system, after being assessed by the RUKA triage officer.

This system was approved by the UMMC management board in December 2021. It was piloted for a month from January to February 2022. It is fully implemented starting from 1st March 2022.

RUKA doctors and nurse assisting the public to register in the ABC system

 

Booking an appointment via website (www.umchtech.com)

QR codes for application, website and manual on booking the appointment through ABC